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This page is a summary of how we quote and ship. The signed contract for a specific order — the specification sheet plus the commercial invoice — takes precedence over anything written here.
| Topic | Terms |
|---|---|
| Who we sell to | Businesses only: importers, distributors, wholesalers and project contractors. We do not sell single units to consumers, and this site takes no payments. |
| Quotations | Valid 30 days from issue unless stated otherwise, FOB Xiamen, exclusive of duties and taxes in the destination country. The specification sheet attached to the quotation forms part of it. |
| Minimum order | 500 pcs per model and finish. Mixed containers are accepted, and the minimum applies per model, not per order. |
| Samples | Charged at sample price plus freight unless agreed otherwise; the sample charge is credited against the first production order where stated in the quotation. |
| Lead time | 15–40 days after deposit and artwork approval, depending on finish, packaging and quantity. Lead times exclude Chinese public holidays. |
| Payment | 30% deposit on order confirmation, 70% against a copy of the bill of lading, unless agreed otherwise in writing. |
| Specification changes | Any change to finish, carton, packaging or labelling requires written approval and may change the price and the delivery date. Production does not start on verbal changes. |
| Inspection | Third-party inspection may be arranged at your instruction before shipment. Where no inspection is requested, our own pre-shipment check applies. |
| Claims | Quantity and visible-damage claims within 14 days of arrival; quality claims within 30 days, with photographs and a sample retained for inspection. |
| Intellectual property | We supply only designs we are authorised to manufacture and sell. Selected models carry registered design rights, including US design patent US D904,561 S held by the manufacturer in Xiamen. Where you supply artwork or a logo, you confirm you hold the rights to it. |
| Certification | Documents are issued per model. We do not warrant that a certificate for one model covers another model, another finish or another production batch. |
| Liability | Our liability is limited to the value of the goods supplied. We are not liable for consequential loss, including lost profit or installation cost, arising from a product used outside its stated specification. |
| Governing law | The law of the People's Republic of China. Disputes are referred to the competent court at the place of the seller, unless the contract states otherwise. |