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This site collects one thing: the information you type into the enquiry form. It is used to answer your enquiry and nothing else. No accounts, no payment data, no tracking pixels.
| Topic | What we do |
|---|---|
| What we collect | Name, company, business email, destination market, product interest, quantity and any message you send us. |
| Why | To prepare and send a quotation, and to correspond with you about it. |
| Who sees it | Staff handling your enquiry. We do not sell, rent or trade contact data, and we do not add you to a newsletter you did not ask for. |
| How long | Kept for up to 24 months after the last exchange, so a repeat order can be quoted against the same specification. You can ask for earlier deletion. |
| Cookies | This site sets no advertising or tracking cookies. If visitor statistics are added later, they will be aggregate and cookie-free, and this page will be updated. |
| Your rights | You can ask what we hold about you, ask for a copy, ask for correction, or ask for deletion. Write to us through the contact page and we respond within 30 days. |
| Third parties | Enquiry form submissions are processed by a form-handling service and delivered by email. Shipping documents are shared with the forwarder you or we nominate. |
| Security | Access to enquiry data is limited to the staff who need it. We do not store payment card details on this site, because no payments are taken here. |